Questions and answers
How to order?
You can order directly in our online store. We have good knowledge of the products, and are happy to answer any questions you may have about these at hei@enrichedfood.com
Where can I find a username and password?
The email address you used when you made your first purchase in the online store is your username. the password is the code you selected as the password. If you want to log in to My page, you must have a password. If you have forgotten your password, you can have it sent to your email address. To do this, press the Forgot Password button.rd».
What is the durability?
An unopened bottle is durable for 2 years from the date of manufacture. The bottles should not be exposed to direct sunlight. An opened bottle can be stored in the refrigerator for up to 60 days after opening.
How much does one spend daily?
It is entirely up to the individual, but we recommend a minimum of 1 teaspoon per day. Read more about this here.
Can I regret the purchase?
Yes, you can regret within 14 days after receiving the product. The packaging must be unbroken when it is returned to us, and you must cover the return postage yourself.
Can I change my subscription?
On my site, you can change both the frequency and which flavors you want delivered up to 7 working days before a new delivery is to be with you.g.
How do I stop my subscription?
On my site, you can stop the ongoing subscription after the first delivery up to 7 working days before a new delivery is due.g.
Complaints and returns
Should you have received a product that is damaged or incorrectly shipped, please send the product in return together with the accompanying together with a short description of the reason for the return.
Our store and distribution
We have chosen to sell our products through an online store. We want to learn from our customers and think it is good to be close, and have direct contact to be able to provide the service we want.
How do we process data and personal information.
All information is stored in our database in accordance with current legislation. Read more about this under privacy statement.